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FAQ

The dates and duration of the test are as follows:

· Friday, February 14 from 11am to 9pm PST
· Saturday, February 15 to Thursday, February 20 from 1pm to 9pm PST
· Friday, February 21 at 1pm to Thursday, March 20, 6pm PST (24 hour operation)

NOTE: Dates and time subject to change

When a game is in its “Beta” stage, it will generally have many more bugs in it than the commercial release. Players may also notice performance issues, crashes, or loss of game data. The goal of a “Beta Test” is to reduce the number of issues that affect the player. This is done often by combing usability testing, and gathering feedback from the players also known as "Beta Testers". The “Beta Release” is typically the first time that the game is available outside of the developer’s studio.

If you're having troubles logging in to your Disney account, please try the following options:

1.) Make sure JavaScript is enabled in your web browser. This is a requirement to access the Disney account log in box.
2.) Disable any pop up blockers or unnecessary extensions.
3.) Clear your web browser's cache and cookies.
4.) Try an alternate web browser.

Once in a while, updates to a game build may go live that causes a game to become non-functional on certain computers. While we test to make sure a build works, sometimes this error may be caused by older copies of the game being saved on your computer through caching that will result in errors in loading.

If you see the game is working on somebody else's machine, a quick fix would be to simply clear your Unity Player's cache.

To do this,

1.) Visit the Unity Web Player Settings page and choose the cache for the specific title.
If you don't see your cache listed, your title is probably being cached as a shared resource.
2.) Delete the shared allocation to allow for a fresh download of the title.

Try loading the game again and you should be up and running!

To manage your Disney account

1. First log in to your registered Disney Account.
2. Once logged in, you can use our Account Management Tool to change your display name and other account settings.
3. After you've changed your settings, please click the button, “Update Account”

Please Note: Changes to display names will result in moderation of the newly updated name. Your display name will be the same until the other name is approved.

If you have received a Beta Code, you may log in, enter your code and participate in the Beta now!

Closed beta testing is currently available in North America only (excluding Quebec) as well as the United Kingdom for selected participants. We apologize for any confusion. Please keep an eye on the website for updated Beta news and schedules.

If you've already registered, but have not received your Beta Code, please be patient as we will be slowly distributing codes throughout all the Beta periods. Please check your Spam or Junk mailbox to make sure the e-mail with the code did not go there. Also, if you use Gmail look under the "Promotions" tab.

Below are the minimum requirements to play the Closed Beta.

PLEASE NOTE: These requirements are subject to change as the game moves along in development.

OPERATING SYSTEM

Windows 7 or better
Mac (Mac OS X 10.6 or newer)

BROWSERS

Chrome
Firefox
Safari (Mac only)

HARDWARE

DirectX Version: Microsoft DirectX 9.0c
Processor: Intel® Core2® Duo E6750 @2.66GHz
Memory: 4GB RAM
Graphics: NVIDIA GeForce 8800GT (512MB Video RAM) or integrated Intel chipsets Fourth Generation (4K) or better
Sound: 100% DirectX 9.0c compatible sound card (SoundMAX Integrated Digital HD Audio)

UNITY

This game runs on the Unity Game Engine and you'll need to install the Unity Web Player to play the game.

When you try to log in for the first time to Star Wars: Attack Squadrons, you may get the message,

“Oops! Your account needs attention.”

This message appears when signing into a Disney or Disney affiliated website using an email address that has multiple accounts associated with it, but none designated as the primary. One of the accounts registered to the email address needs to be designated the primary account.

PLEASE NOTE: The other Disney accounts will still be accessible; however, the designated account will be considered the primary.

To resolve the issue:

1.) Click on the “Manage your account” link below the error message.
2.) Enter the email address to be registered and click Continue.
3.) A message will be sent to that email address with instructions for managing the associated accounts.
4.) Open the email message and click on the "Disney Account Help" link.
5.) From the resulting window, you can view the Disney Accounts associated with your email address.
6.) Click the "Set as primary account" button next to the account to be designated the primary.
7.) You should now be able to sign into the Disney Infinity site or any other Disney affiliated website.

1.) Click this link http://www.starwarsattacksquadrons.com/
2.) Click the button, "JOIN CLOSED BETA".
3.) The Disney account log in box will appear.
4.) In the Create Your Account section, please enter your birth date and click the button, "Continue".
5.) Fill out the remaining information to create your account.
6.) Check the box, "I agree to the Terms Of Use".
7.) Click the button, "Create Account".
8.) Upon successfully creating an account the message will pop up, "Your account has been created!" click the button, "Back to Site".
9.) Once back at the site, this message will pop up in the middle of your screen and stay there until you click the 'X' to close it:

"Thank you for registering for the Star Wars: Attack Squadrons Closed Beta! If you are selected to participate, a notification email will be sent to your registered email address at a later date."

10.) You're now registered for the Beta, keep an eye on your inbox as selected Beta users will be mailed Beta Access Codes.

If you’ve not registered yet, click the Join Closed Beta button in the middle of the home page for a chance to participate in our Closed Beta tests. You may register using your existing Disney account, or create a new one.

Please e-mail Star Wars: Attack Squadrons Support for additional help. Support droids are available 7 days a week from 7:30 AM PST - 5:00 PM PST.

Please note: Support is currently available only in English. We apologize for any inconvenience.

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